{"id":5442,"date":"2026-04-23T11:49:40","date_gmt":"2026-04-23T14:49:40","guid":{"rendered":"https:\/\/energisaprev.com.br\/relatorioanual2025\/?page_id=5442"},"modified":"2026-04-29T21:55:50","modified_gmt":"2026-04-30T00:55:50","slug":"tecnologia-da-informacao-processos-e-inovacao","status":"publish","type":"page","link":"https:\/\/energisaprev.com.br\/relatorioanual2025\/institucional\/tecnologia-da-informacao-processos-e-inovacao\/","title":{"rendered":"Tecnologia da informa\u00e7\u00e3o, Processos e Inova\u00e7\u00e3o"},"content":{"rendered":"\t\t
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Em 2025, a \u00e1rea de Tecnologia da Informa\u00e7\u00e3o refor\u00e7ou seu papel na transforma\u00e7\u00e3o digital da EnergisaPrev, com iniciativas voltadas \u00e0 seguran\u00e7a da informa\u00e7\u00e3o, \u00e0 moderniza\u00e7\u00e3o da infraestrutura e ao aumento da efici\u00eancia operacional.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Avan\u00e7os tecnol\u00f3gicos <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ampliamos a atua\u00e7\u00e3o da \u00e1rea para al\u00e9m do suporte tecnol\u00f3gico, com contribui\u00e7\u00e3o ativa na melhoria de processos e no avan\u00e7o da agenda de inova\u00e7\u00e3o. A integra\u00e7\u00e3o com as \u00e1reas de neg\u00f3cio fortaleceu a efici\u00eancia, a agilidade e a evolu\u00e7\u00e3o cont\u00ednua das opera\u00e7\u00f5es.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Armazenamento e seguran\u00e7a da informa\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A gest\u00e3o das informa\u00e7\u00f5es da Funda\u00e7\u00e3o \u00e9 realizada por meio de infraestrutura local, utilizando servidores dedicados (fileserver), garantindo controle e disponibilidade dos dados.<\/p>

\u00a0<\/p>

Os backups utilizam a solu\u00e7\u00e3o Acronis, com armazenamento em ambiente local e em nuvem, o que aumenta a seguran\u00e7a e permite a recupera\u00e7\u00e3o dos dados em caso de incidentes. A Funda\u00e7\u00e3o tamb\u00e9m conta com um ambiente de conting\u00eancia preparado para situa\u00e7\u00f5es de indisponibilidade, reduzindo riscos e garantindo a continuidade dos servi\u00e7os.<\/p>

\u00a0<\/p>

A seguran\u00e7a da informa\u00e7\u00e3o \u00e9 orientada por pol\u00edticas internas que definem regras para prote\u00e7\u00e3o de dados, continuidade dos servi\u00e7os e controle de acessos, com destaque para:<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPol\u00edtica de Seguran\u00e7a da Informa\u00e7\u00e3o<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPol\u00edtica de Prote\u00e7\u00e3o de Dados<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPol\u00edtica de Cookies<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMatriz de Acesso \u00e0s Informa\u00e7\u00f5es (TI)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPlano de Continuidade de Neg\u00f3cio \u2013 TI<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    As a\u00e7\u00f5es de privacidade e prote\u00e7\u00e3o de dados seguem as diretrizes da LGPD e envolvem diferentes \u00e1reas. A Pol\u00edtica de Prote\u00e7\u00e3o de Dados conta com apoio da Tecnologia da Informa\u00e7\u00e3o, enquanto a Pol\u00edtica de Privacidade foi desenvolvida em conjunto com a \u00e1rea de Comunica\u00e7\u00e3o. Tamb\u00e9m adotamos pr\u00e1ticas alinhadas ao mercado, como:<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMicrosoft 365 E3, com recursos de seguran\u00e7a e governan\u00e7a.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMicrosoft Defender for Office 365 (Plano 2).<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAutentica\u00e7\u00e3o multifator (MFA).<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tFirewall Sophos para prote\u00e7\u00e3o de rede.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Essas medidas refor\u00e7am a prote\u00e7\u00e3o dos dados, o controle de acessos e a seguran\u00e7a das opera\u00e7\u00f5es.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Monitoramento e preven\u00e7\u00e3o a fraudes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      O monitoramento de opera\u00e7\u00f5es ocorre de forma cont\u00ednua, com foco em atividades cr\u00edticas, especialmente na concess\u00e3o de empr\u00e9stimos.<\/p>

      Altera\u00e7\u00f5es cadastrais relevantes passam por valida\u00e7\u00f5es adicionais antes da efetiva\u00e7\u00e3o, reduzindo riscos e fortalecendo os controles. Todas as intera\u00e7\u00f5es realizadas nos sistemas s\u00e3o registradas por meio de logs, garantindo rastreabilidade, suporte \u00e0 auditoria e maior seguran\u00e7a nas an\u00e1lises.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Solu\u00e7\u00f5es digitais<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Ao longo do ano, ampliamos o uso de solu\u00e7\u00f5es digitais voltadas \u00e0 automa\u00e7\u00e3o e \u00e0 efici\u00eancia dos processos. Entre as principais iniciativas, destacam-se:<\/p>

      Essas a\u00e7\u00f5es proporcionaram maior agilidade, padroniza\u00e7\u00e3o e melhoria na experi\u00eancia dos usu\u00e1rios.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAutoma\u00e7\u00e3o de fluxos operacionais com integra\u00e7\u00e3o entre sistemas<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDisponibiliza\u00e7\u00e3o de canais digitais, como aplicativo e portal<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Essas a\u00e7\u00f5es proporcionaram maior agilidade, padroniza\u00e7\u00e3o e melhoria na experi\u00eancia dos usu\u00e1rios.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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        Sistemas utilizados<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        A opera\u00e7\u00e3o \u00e9 sustentada por sistemas corporativos que suportam as principais atividades da Funda\u00e7\u00e3o:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAmadeus: <\/b> respons\u00e1vel pela gest\u00e3o previdenci\u00e1ria, incluindo cadastro, contribui\u00e7\u00f5es, empr\u00e9stimos e benef\u00edcios<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tSerel: <\/b> voltado \u00e0 gest\u00e3o cont\u00e1bil, financeira e de investimentos<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          A integra\u00e7\u00e3o entre essas plataformas assegura consist\u00eancia, confiabilidade e evolu\u00e7\u00e3o cont\u00ednua dos servi\u00e7os.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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          Canais digitais<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Disponibilizamos aos participantes o aplicativo EnergisaPrev Digital e o portal Espa\u00e7o Cliente, que concentram os principais servi\u00e7os e informa\u00e7\u00f5es. Esses canais ampliam a autonomia, a transpar\u00eancia e a facilidade de acesso, sendo continuamente aprimorados com foco em estabilidade, seguran\u00e7a e experi\u00eancia do usu\u00e1rio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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          Infraestrutura e suporte ao trabalho h\u00edbrido<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          A \u00e1rea de T.I. sustentou o modelo de trabalho h\u00edbrido, garantindo acesso seguro e cont\u00ednuo aos sistemas corporativos.<\/p>

          \u00a0<\/p>

          O uso do Microsoft Entra ID permite acesso remoto com seguran\u00e7a, enquanto a infraestrutura combina servidores f\u00edsicos e virtualizados com ferramentas colaborativas do Microsoft 365, assegurando produtividade e integra\u00e7\u00e3o das equipes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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          Inova\u00e7\u00e3o e melhoria de processos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Durante 2025, intensificamos iniciativas voltadas \u00e0 inova\u00e7\u00e3o e \u00e0 otimiza\u00e7\u00e3o das rotinas internas.<\/p>

          Destacam-se:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAplica\u00e7\u00e3o de intelig\u00eancia artificial em processos<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAutoma\u00e7\u00e3o de atividades operacionais<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/stop><\/stop><\/linearGradient><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tRevis\u00e3o cont\u00ednua de fluxos para ganho de efici\u00eancia<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            Essas a\u00e7\u00f5es reduzem atividades manuais, aumentam a produtividade e fortalecem a qualidade dos servi\u00e7os.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

            \n\t\t\t\t\t\t
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            \n\t\t\t
            \n\t\t\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            Perspectivas e evolu\u00e7\u00e3o tecnol\u00f3gica<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            Para os pr\u00f3ximos ciclos, a \u00e1rea seguir\u00e1 impulsionando a transforma\u00e7\u00e3o digital da Funda\u00e7\u00e3o, com foco na amplia\u00e7\u00e3o do uso de intelig\u00eancia artificial, automa\u00e7\u00e3o de processos e aprimoramento da tomada de decis\u00e3o.<\/p>

            \u00a0<\/p>

            A evolu\u00e7\u00e3o das solu\u00e7\u00f5es tecnol\u00f3gicas e dos processos continuar\u00e1 sendo um elemento estrat\u00e9gico para garantir efici\u00eancia, seguran\u00e7a e crescimento sustent\u00e1vel das opera\u00e7\u00f5es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Em 2025, a \u00e1rea de Tecnologia da Informa\u00e7\u00e3o refor\u00e7ou seu papel na transforma\u00e7\u00e3o digital da EnergisaPrev, com iniciativas voltadas \u00e0 seguran\u00e7a da informa\u00e7\u00e3o, \u00e0 moderniza\u00e7\u00e3o da infraestrutura e ao aumento da efici\u00eancia operacional. Avan\u00e7os tecnol\u00f3gicos Ampliamos a atua\u00e7\u00e3o da \u00e1rea para al\u00e9m do suporte tecnol\u00f3gico, com contribui\u00e7\u00e3o ativa na melhoria de processos e no avan\u00e7o […]<\/p>\n","protected":false},"author":1,"featured_media":5621,"parent":184,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5442","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nTecnologia da informa\u00e7\u00e3o, Processos e Inova\u00e7\u00e3o - Relat\u00f3rio Anual<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/energisaprev.com.br\/relatorioanual2025\/institucional\/tecnologia-da-informacao-processos-e-inovacao\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tecnologia da informa\u00e7\u00e3o, Processos e Inova\u00e7\u00e3o - Relat\u00f3rio Anual\" \/>\n<meta property=\"og:description\" content=\"Em 2025, a \u00e1rea de Tecnologia da Informa\u00e7\u00e3o refor\u00e7ou seu papel na transforma\u00e7\u00e3o digital da EnergisaPrev, com iniciativas voltadas \u00e0 seguran\u00e7a da informa\u00e7\u00e3o, \u00e0 moderniza\u00e7\u00e3o da infraestrutura e ao aumento da efici\u00eancia operacional. 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